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MISSED-CALL TEXT BACK FOR SERVICE BUSINESSES

Busy on the job?
Keep the conversation
going.

Miss a call. Send a text. Win back the opportunity.

Keep the business number your customers already know. After unanswered calls are forwarded to LeadBack, it texts consenting customers. Your AI assistant gathers the job details and keeps the conversation moving until you’re ready to take over.

Keep your public number. Carrier forwarding and a connection test are required during activation.

Your own SMS greeting AI conversations, owner control
Missed call. New opportunity.Lead saved to your inbox
9:41••• ▰
Oak & Pine ServicesSMS conversation

TODAY · EXAMPLE CONVERSATION

You missed a customer’s call

Hi, sorry we missed your call to Oak & Pine. What can we help you with?

Reply STOP to opt out.
Automatic reply

A quick reply gives the customer a way to tell you what they need.

Reply from your LeadBack inbox
YOUR LEADBACK INBOXOne place to follow up.
NEW LEAD
Illustrative demo · no calls or texts sent

You’re out getting the work done.
We help keep the enquiries moving.

Trades & repairs Cleaning services Landscaping Local services

A SIMPLE WAY BACK TO THE CUSTOMER

From missed call
to your next conversation.

No complicated sales process. Just a clear next step when you can’t answer.

01

Your phone rings.

Customers call your established business number. Your phone rings normally; answered calls stay with you.

02

A text opens the door.

Your carrier forwards an unanswered call to your private LeadBack connection. LeadBack texts callers with permission and asks what they need.

03

Your assistant keeps it going.

AI gathers the job, location and preferred timing. Read the summary and take over whenever you’re ready.

LESS PHONE TAG. MORE CLARITY.

You do the work.
Stay close to
the customer.

A focused response desk for busy service owners, without a complicated CRM to learn.

Set up your workspace

An assistant that knows your business

Add your services, areas and FAQs. AI answers from those facts and asks for useful job details.

See who you missed

Save missed-call enquiries so a busy afternoon doesn’t become a forgotten follow-up.

Keep the thread together

Customer replies and your responses live in one conversation. Track leads as quoted, won or lost.

Keep people in control

Consent records and opt-out checks help you respect who wants to hear from you.

BEFORE YOU GET STARTED

Good questions.
Straight answers.

LeadBack is in early access.
Here’s what to expect.

GIVE THE NEXT ENQUIRY A NEXT STEP

A missed call doesn’t have
to end the conversation.

Create your workspace. We’ll help connect the rest during onboarding.

Get early access